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Cancellation Policy

Sessions are available on a first-come, first-served basis, and we recommend booking your session at least [number] days in advance to secure your preferred time.You will receive a confirmation email with the session details after your booking is complete. Payment Terms: - Payment for all coaching sessions is required at the time of booking. - We accept payments through [payment methods, e.g., credit cards, PayPal, etc.]. - For coaching packages, full payment must be made before the first session begins. Rescheduling and Cancellations: - Rescheduling: Clients may reschedule their session up to [number] hours before the scheduled time without any penalty. To reschedule, please use the link provided in your confirmation email or contact us directly at [email/phone]. - Cancellations: We understand that unexpected things can come up. If you need to cancel your session, please do so at least [number] hours before your appointment. Sessions canceled with less than [number] hours' notice will be subject to a cancellation fee of [percentage or amount]. - No-shows or cancellations made with less than [number] hours' notice will forfeit the session fee. Late Arrival: - Please be punctual for your scheduled session. If you are more than [number] minutes late without prior notice, the session may be considered forfeited, and no refunds will be issued. - If you are late, the session will still end at the originally scheduled time to respect the time of other clients. Session Format: - Sessions will take place via [Zoom/Skype/in-person] at the scheduled time. - Any required materials or preparatory work will be sent to you at least [number] days in advance. Refunds: - All coaching sessions are non-refundable. However, in cases of emergency, please contact us directly to discuss possible exceptions. - For coaching packages, if you choose not to complete the package after starting, no refunds will be issued for the remaining sessions. Privacy and Confidentiality: Your personal information and details shared during coaching sessions will remain confidential and will not be disclosed to third parties without your explicit consent, except as required by law. Code of Conduct: We strive to create a respectful, supportive, and positive coaching environment. Any inappropriate behavior during sessions may result in termination of services without a refund. Agreement to Terms: By booking a session, you agree to abide by the terms of this booking policy.

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